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Go to the shopCommonly Asked Questions
Have questions about our delicious Hainanese Chicken Rice? Find answers to common queries about our menu, ordering, ingredients, and more. Dive in and get ready to savor the flavor of Hai Ge Ji!
Is Hai Ge Ji Halal-certified?
Yes, we are a 100% halal-certified restaurant.
What are your opening hours?
We are open daily from Monday to Sunday, 11:30 AM to 9:30 PM. Please note that any emails or inquiries received outside of these hours will be responded to on the next business day.
Do you offer vegetarian or gluten-free options?
While our main dish centers on chicken, we offer vegetarian side dishes like our flavorful vegetable stir-fries. For gluten-free options, please ask our staff, as some sauces may contain gluten.
Do you have a variety of side dishes?
Yes, we do! We have several tasty side dishes to choose from, such as steamed seasonal vegetables, chicken liver and gizzard, Lotus Leaf Buns, and Fried Youtiao. You can find all the details on our Menu page.
Do you offer catering?
Yes, we provide catering for special occasions. Contact us for more details.
Can you customize catering menus?
Yes, we can customize our catering menus to meet your specific needs and preferences.
Do you offer any promotions, referral rewards, or loyalty programs?
Subscribers access our lowest prices/ rewards, and we occasionally share exclusive offers.
How do I place an order?
You can easily place an order through our website:
- Simply click "ADD" on the products you'd like to purchase.
- Proceed to the "Checkout" or "Cart" page.
- Select your preferred delivery time slot.
Alternatively, you can also order through Grab or Deliveroo.
- Simply click "ADD" on the products you'd like to purchase.
- Proceed to the "Checkout" or "Cart" page.
- Select your preferred delivery time slot.
Alternatively, you can also order through Grab or Deliveroo.
Do you offer delivery?
Yes! You can order delivery through our website or via popular food delivery platforms like Grab and Deliveroo.
Do you deliver on Weekend?
Absolutely! We offer delivery throughout the entire week, including weekends.
What's the best time to place an order for delivery?
To avoid potential delays, we suggest placing your delivery order before or during off-peak hours, especially if ordering during typical lunch (12:00 PM - 2:00 PM) or dinner (6:00 PM - 8:00 PM) times.
What are your delivery fees?
Our delivery fees vary depending on your location. Please check our delivery app or website for current fees.
Can I place an order for pickup?
Absolutely! You can place an order online or by calling us at +65 9478 2070 for pickup at our restaurant located at 783 North Bridge Road, Singapore 198751.
Can I make a reservation?
We currently operate on a walk-in basis, but large group bookings can be arranged in advance.
I'd like to order in advance. How can I do that?
We make pre-ordering easy! Simply give us a call at +65 9478 2070 or place your order online through our website.
How do I reheat my meals?
We recommend steaming your chicken and rice for best results. Alternatively, you can microwave with a little water, or reheat gently in an air-fryer, oven, or on the stovetop. Reheat until the food is thoroughly heated.
